Frequently Asked Questions
Getting Started
What is Tickets 4 Fans?
Tickets 4 Fans is a Toronto marketplace where verified Raptors, Blue Jays, Toronto FC, and Toronto Tempo season seat holders sell their extra seats directly to real fans—no scalpers or hidden fees.
Who can create an account?
Two types of users create accounts: (1) Raptors, Blue Jays, Toronto FC, and Toronto Tempo season seat holders who want to list tickets, and (2) Last Minute Deals subscribers who are prompted to create an account after completing their subscription checkout.
Do buyers need an account?
General buyers do not need an account — you can browse listings and message sellers freely. However, if you subscribe to Last Minute Deals, you will be prompted to create a platform account after checkout so you can access same-day deal alerts and the subscriber deals page.
Why do potential buyers need to provide their information?
All we ask is for your contact information so we share that information with the seller and so you can receive follow-up communications about any assistance you may need.
How do I sign up as a season seat holder?
Click "Sign Up" or "Get Started" on any page, enter your full name, phone number and email. Then upload your Membership ID or proof of seat ownership. We will then personally verify your info by reaching out to you and then activate your verification so you can start posting your listings for Raptors, Blue Jays, Toronto FC, and/or Toronto Tempo games.
Selling Tickets
How do I list my tickets?
After verification, the Sell Tickets form will be made available to you. Select a game, add the price per ticket, set the number of tickets available and add any additional notes, then click "List My Tickets" and instantly your tickets are live. You can further edit or remove any listings under the Profile page, "My Listings" tab.
Can I list tickets for other teams or events?
We currently support Toronto Raptors (NBA), Toronto Blue Jays (MLB), Toronto FC (MLS), and Toronto Tempo (WNBA) tickets. We plan to expand to other Toronto sports and events in the future.
Which venues do you cover?
Raptors games at Scotiabank Arena (40 Bay St, Toronto), Blue Jays games at Rogers Centre (1 Blue Jays Way, Toronto), Toronto FC matches at BMO Field (170 Princes' Blvd, Toronto), and Toronto Tempo games at Coca-Cola Coliseum (19 Nunavut Rd, Toronto).
Can I list tickets that aren't from my season seats?
Yes! Verified sellers can request access to our Flex Listings feature, which allows listing tickets from any seat location for their verified team(s). Once enabled by our admin team, you'll see a "List from a different seat location" toggle on the Sell page. Contact us through WhatsApp to request Flex Listings access for your account.
Can I change or remove my listing after it's posted?
Yes. Sellers can adjust price, seat details, or take down a listing anytime before a buyer confirms the ticket transfer.
Buying Tickets
How do I buy tickets?
Find a listing, message the seller, then send payment via Interac e-Transfer. Once the seller confirms payment, they transfer the tickets digitally.
How are tickets delivered?
Sellers transfer tickets through the original platform (like Ticketmaster). No paper tickets or meetups required.
How do I contact a seller?
Each listing includes a "Contact Seller" link that opens WhatsApp so you can contact the seller directly.
How does Tickets 4 Fans keep buyers safe?
We verify every seller and guide transfers through official channels. If something feels off, contact support right away.
Is Tickets 4 Fans legit?
Yes. Tickets 4 Fans is operated by Tan & Fam Inc., a Toronto company, and run by its founder Tan, a season seat holder himself. Every seller is personally verified as a Raptors, Blue Jays, Toronto FC, or Toronto Tempo season seat holder before they can list, buyers talk to sellers directly on WhatsApp, and founder-run support responds seven days a week.
Payments & Pricing
What payment methods are supported?
All buyers and sellers are encouraged to use Interac e-Transfer in Canadian dollars.
Are there any fees?
No. Listing and buying on Tickets 4 Fans is fee-free so the price you see is the price you pay.
How do I avoid Ticketmaster fees when buying Raptors, Blue Jays, TFC, or Tempo tickets?
Buy directly from another fan instead of through a fee-charging resale platform. On Tickets 4 Fans, verified Toronto season seat holders sell at the listed price with zero buyer fees, zero seller commissions, and zero processing fees — the price you see is the final price, in CAD. See our No Fees page at tickets4fans.ca/no-fees for a full comparison.
Can I buy Raptors tickets without service fees?
Yes. Every Toronto Raptors ticket on Tickets 4 Fans is sold fan-to-fan by a verified season seat holder at the listed price — no service fees, no processing fees, and no commissions are ever added.
How is Tickets 4 Fans different from Ticketmaster or StubHub?
Major resale platforms like Ticketmaster resale and StubHub add service and order-processing fees that commonly total roughly 20-30% on top of the listed ticket price, depending on the event and price level. Tickets 4 Fans adds nothing: no buyer fee, no seller commission, no processing fee. On top of that, every Tickets 4 Fans seller is a verified Toronto season seat holder, buyers deal with sellers directly via WhatsApp, and payment goes straight to the seller by Interac e-Transfer.
How does Tickets 4 Fans make money if it charges no fees?
Tickets 4 Fans never takes a cut of ticket sales. Its only revenue is the optional Last Minute Deals subscription — $5/month CAD plus tax — which delivers same-day ticket deal alerts for Toronto home games. Buying and selling tickets on the platform is completely free.
How do sellers get paid?
Buyers send e-Transfers directly to the seller's email, so funds arrive immediately with no platform hold.
Are prices in Canadian dollars?
Absolutely. All prices are shown in CAD so there are no conversion surprises.
Do you store my payment information?
No. Interac e-Transfer happens outside our platform, and we never store your banking or credit card data.
Last Minute Deals (LMD)
What is the Last Minute Deals (LMD) subscription?
Last Minute Deals is a $5/month CAD subscription that delivers same-day email alerts whenever last-minute tickets become available from verified season seat holders. Standard listings close before game day — LMD is the only way to access tickets on the day of the game.
How do I subscribe to Last Minute Deals?
Visit the Last Minute Deals page, enter your name, email, and phone number, then complete checkout securely via Stripe. After subscribing you will be prompted to create a Tickets 4 Fans account so you can access the subscriber deals page.
What happens right after I subscribe?
Once your Stripe payment goes through you will be redirected back to the Last Minute Deals page with a success screen. That screen walks you through three things: (1) check your email for a subscription confirmation, (2) expect game-day alerts on home game days, and (3) create your free platform account. If you subscribed as a guest, a password form will appear right there on the success page — your email is pre-filled and you just set a password. Once your email is confirmed you can log in and access the subscriber deals page directly.
Do I need an account to use Last Minute Deals?
Yes — a platform account is required to access the subscriber deals page. If you subscribe as a guest (without being logged in), you will be prompted to create one immediately after checkout on the success screen. It only takes a few seconds: your email is pre-filled, you set a password, then confirm your email via the link we send you. If you are already logged in when you subscribe, your account is linked automatically.
When will I receive deal alerts?
On days when a Toronto Raptors, Blue Jays, Toronto FC, or Toronto Tempo home game is scheduled, you will receive an email alert with the available last-minute ticket deals. Alerts are sent on the day of the game.
How do I view today's deals?
Log in to your account and visit the LMD Deals page to see all available same-day listings. If you are not logged in you can verify access by entering your subscriber email address.
Which teams are included in Last Minute Deals?
Toronto Raptors home games at Scotiabank Arena, Toronto Blue Jays home games at Rogers Centre, Toronto FC home games at BMO Field, and Toronto Tempo home games at Coca-Cola Coliseum. We may expand to more teams in the future.
Are Last Minute Deals tickets legitimate?
Yes. All deals come exclusively from verified season seat holders or trusted partners on the platform. Every seller is personally verified by our admin team before they can list.
How much does the LMD subscription cost?
The subscription is $5/month CAD plus applicable tax — less than the price of a beer at the arena. There are no contracts or hidden fees.
Can I cancel my LMD subscription anytime?
Absolutely. You can cancel at any time through your Stripe billing portal with no cancellation fees or penalties. Your access remains active until the end of the current billing period.
How do I manage my LMD subscription?
Log in and visit the Last Minute Deals page where you will find a link to your Stripe billing portal. From there you can update your payment method, view billing history, or cancel your subscription.
Safety & Support
What happens if a game is canceled or rescheduled?
If a game is canceled the seller refunds your payment. For rescheduled games—whether it's a Raptors, Blue Jays, Toronto FC, or Toronto Tempo match—your tickets remain valid. If you can't make it, relist them.
How do I reach support?
Tap the WhatsApp icon anywhere on the site or email support@tickets4fans.ca. Our founder and season seat holder Tan responds seven days a week.
Is the site mobile-friendly?
Yes. Tickets 4 Fans is designed mobile-first so browsing, messaging, and buying from your phone is quick and easy.
How is my data protected?
We use HTTPS, sanitize inputs, and comply with Ontario's ticket laws and Canadian privacy rules to keep your information secure.