Question 1

What is Tickets 4 Fans?

Accepted Answer

Tickets 4 Fans is a Toronto marketplace where verified Raptors, Maple Leafs, Blue Jays, Toronto FC, and Toronto Tempo season seat holders sell their extra seats directly to real fans—no scalpers or hidden fees.

Question 2

Who can create an account?

Accepted Answer

Two types of users create accounts: (1) Raptors, Maple Leafs, Blue Jays, Toronto FC, and Toronto Tempo season seat holders who want to list tickets, and (2) Last Minute Deals subscribers who are prompted to create an account after completing their subscription checkout.

Question 3

Do buyers need an account?

Accepted Answer

General buyers do not need an account — you can browse listings, message sellers, and set seat alerts freely. However, if you subscribe to Last Minute Deals, you will be prompted to create a platform account after checkout so you can access same-day deal alerts and the subscriber deals page.

Question 4

Why do potential buyers need to provide their information?

Accepted Answer

All we ask is for your contact information so we share that information with the seller and so you can receive follow-up communications about any assistance you may need.

Question 5

How do I sign up as a season seat holder?

Accepted Answer

Click "Sign Up" or "Get Started" on any page, enter your full name, phone number and email. Then, in your profile, add your season seats (section, row and seats), upload a photo of the view from your seats and request verification. We then confirm the seats are yours over WhatsApp: send us a screenshot of your ticket account showing your name, your seats and a recent timestamp (for example your account right after logging in, or an invoice). Once that checks out we activate your verification so you can start posting your listings for Raptors, Maple Leafs, Blue Jays, Toronto FC, and/or Toronto Tempo games.

Question 6

Which teams can I buy or sell tickets for?

Accepted Answer

We currently support Toronto Raptors (NBA), Toronto Maple Leafs (NHL), Toronto Blue Jays (MLB), Toronto FC (MLS), and Toronto Tempo (WNBA) tickets. We plan to expand to other Toronto sports and events in the future.

Question 7

Which venues do you cover?

Accepted Answer

Raptors and Maple Leafs games at Scotiabank Arena (40 Bay St, Toronto), Blue Jays games at Rogers Centre (1 Blue Jays Way, Toronto), Toronto FC matches at BMO Field (170 Princes' Blvd, Toronto), and Toronto Tempo games at Coca-Cola Coliseum (19 Nunavut Rd, Toronto).

Question 8

Do you list away games?

Accepted Answer

No. Every listing is for a home game in Toronto, because our sellers are Toronto season seat holders. Team schedules show away games for reference, but tickets are only sold for home games.

Question 9

Can I buy playoff tickets?

Accepted Answer

Yes. When a team hosts playoff games, verified season seat holders can list them like any other home game. Raptors playoff games also have their own page at tickets4fans.ca/raptors/playoffs, where matchups appear as the bracket is confirmed.

Question 10

When do listings come down?

Accepted Answer

Standard listings stay up until the day before the game (Toronto time) and come off the marketplace on game day. Same-day tickets are only available through Last Minute Deals.

Question 11

How do I buy tickets?

Accepted Answer

Find a listing, message the seller, then send payment via Interac e-Transfer. Once the seller confirms payment, they transfer the tickets digitally.

Question 12

How do I contact a seller?

Accepted Answer

Each listing has a "Contact Seller" button. Enter your name, email, and phone number, and it opens WhatsApp so you can message the seller directly. There is no in-site chat or email form — every conversation happens on WhatsApp.

Question 13

How are tickets delivered?

Accepted Answer

Sellers transfer tickets through the original platform (like Ticketmaster). No paper tickets or meetups required.

Question 14

What does the "Proven Seller" badge mean?

Accepted Answer

The green "✓ Proven Seller" badge means that seller has already completed at least one sale through Tickets 4 Fans. Every seller is a verified season seat holder; the badge adds a track record on top of that.

Question 15

What are Featured Tickets on the homepage?

Accepted Answer

Featured Tickets is a rotating showcase of listings from across the marketplace. Every active seller gets one listing featured — their soonest upcoming home game — and our team can pin extra listings. Sellers can't pay to be featured, and it costs nothing.

Question 16

How does Tickets 4 Fans keep buyers safe?

Accepted Answer

We verify every seller and guide transfers through official channels. If something goes wrong we press the seller, escalate through the ticket issuer, and revoke the verification of a seller who fails to deliver. We do not hold your money, so we cannot refund it — our Buyer Protection page sets out exactly what we can and cannot do. If something feels off, contact support before you pay.

Question 17

Is Tickets 4 Fans legit?

Accepted Answer

Yes. Tickets 4 Fans is operated by Tan & Fam Inc., a Toronto company, and run by its founder Tan, a season seat holder himself. Every seller is personally verified as a Raptors, Maple Leafs, Blue Jays, Toronto FC, or Toronto Tempo season seat holder before they can list, buyers talk to sellers directly on WhatsApp, and founder-run support responds seven days a week.

Question 18

What are seat alerts?

Accepted Answer

A seat alert is a free email we send you the moment a verified season seat holder lists tickets you're looking for. It's for buyers who don't see what they want yet — instead of checking back, you get an email when seats go up.

Question 19

How do I set a seat alert?

Accepted Answer

On any upcoming home game page, enter your email in the "Get an email when tickets are listed" box and tap "Alert me". If a search or team filter on the Listings page comes up empty, the same box appears there so you can be alerted when matching tickets are listed. No account is needed, and you will get a confirmation email.

Question 20

What's in a seat alert email, and how often will I get one?

Accepted Answer

You get one email per new listing that matches your alert, showing the section, row, number of tickets and price per ticket in CAD (no fees added), with a link straight to the listing. You will never get the same listing twice, and we don't send anything else to that alert.

Question 21

How long does a seat alert last?

Accepted Answer

Seat alerts never go out on game day — that's when standard listings come down and same-day tickets move to Last Minute Deals. So a game alert ends the day before the game. A team or search alert from the Listings page stays on for 120 days. Setting the same alert again with the same email simply turns the existing one back on.

Question 22

How do I stop a seat alert?

Accepted Answer

Every alert email ends with a "Stop these alerts" link. It opens a page where one more click turns that alert off. Each alert is stopped separately, so your other alerts keep running.

Question 23

Which teams do seat alerts cover?

Accepted Answer

Raptors, Maple Leafs, Blue Jays, Toronto FC, and Toronto Tempo home games.

Question 24

How are seat alerts different from Last Minute Deals?

Accepted Answer

Seat alerts are free and tell you when new listings go up on the marketplace in the days and weeks before a game. Last Minute Deals is a $5/month CAD subscription for same-day tickets on game day, after standard listings have come down.

Question 25

Do you have a newsletter?

Accepted Answer

Yes, and it's free. Sign up in the site footer or on any team page to get game-week highlights, theme-night and giveaway heads-ups, and platform updates for the Raptors, Leafs, Blue Jays, TFC, and Tempo. To unsubscribe, email support@tickets4fans.ca.

Question 26

How do I list my tickets?

Accepted Answer

After verification, the Sell Tickets form will be made available to you. Select a game, add the price per ticket, set the number of tickets available and add any additional notes, then click "List My Tickets" and instantly your tickets are live. You can further edit or remove any listings under the Profile page, "My Listings" tab.

Question 27

Can I list tickets that aren't from my season seats?

Accepted Answer

Yes! Verified sellers can request access to our Flex Listings feature, which allows listing tickets from any seat location for their verified team(s). Once enabled by our admin team, you'll see a "List from a different seat location" toggle on the Sell page. Contact us through WhatsApp to request Flex Listings access for your account.

Question 28

Can I change or remove my listing after it's posted?

Accepted Answer

Yes. Sellers can adjust price, seat details, or take down a listing anytime before a buyer confirms the ticket transfer.

Question 29

Will I get reminders about my listings?

Accepted Answer

Yes. About a week before the game we email you to check your price, seats, and that you still have the tickets, and about two days before we send a final check. Each email has a one-click link to edit your listing. If you sold the tickets elsewhere, please remove the listing so fans don't reach out about seats that are gone.

Question 30

How do I earn the Proven Seller badge?

Accepted Answer

Complete a sale through Tickets 4 Fans. Once a buyer who contacted you through the site is recorded as having bought your tickets, the green "✓ Proven Seller" badge appears on all your listings automatically.

Question 31

How do my tickets get into Last Minute Deals?

Accepted Answer

Your active listings for home games are included in Last Minute Deals automatically on game day. Before the game we email you to check: tap "Still Available", "Update Price", or "Already Sold". If you don't reply your listing still appears, it just isn't marked as verified available.

Question 32

What happens if I don't renew my season seats?

Accepted Answer

Your seller verification for that team becomes inactive and you can no longer list for it. If you renew later, head to the Sell page and re-apply — your seat details are saved.

Question 33

What payment methods are supported?

Accepted Answer

All buyers and sellers are encouraged to use Interac e-Transfer in Canadian dollars.

Question 34

Are there any fees?

Accepted Answer

No. Listing and buying on Tickets 4 Fans is fee-free so the price you see is the price you pay.

Question 35

How do I avoid Ticketmaster fees when buying Raptors, Leafs, Blue Jays, TFC, or Tempo tickets?

Accepted Answer

Buy directly from another fan instead of through a fee-charging resale platform. On Tickets 4 Fans, verified Toronto season seat holders sell at the listed price with zero buyer fees, zero seller commissions, and zero processing fees — the price you see is the final price, in CAD. See our No Fees page at tickets4fans.ca/no-fees for a full comparison.

Question 36

Can I buy Raptors tickets without service fees?

Accepted Answer

Yes. Every Toronto Raptors ticket on Tickets 4 Fans is sold fan-to-fan by a verified season seat holder at the listed price — no service fees, no processing fees, and no commissions are ever added.

Question 37

Can I buy Maple Leafs tickets without service fees?

Accepted Answer

Yes. Every Toronto Maple Leafs ticket on Tickets 4 Fans is sold fan-to-fan by a verified season seat holder at the listed price — no service fees, no processing fees, and no commissions are ever added.

Question 38

Can I buy Blue Jays tickets without service fees?

Accepted Answer

Yes. Every Toronto Blue Jays ticket on Tickets 4 Fans is sold fan-to-fan by a verified season seat holder at the listed price — no service fees, no processing fees, and no commissions are ever added.

Question 39

Can I buy Toronto FC tickets without service fees?

Accepted Answer

Yes. Every Toronto FC ticket on Tickets 4 Fans is sold fan-to-fan by a verified season seat holder at the listed price — no service fees, no processing fees, and no commissions are ever added.

Question 40

Can I buy Toronto Tempo tickets without service fees?

Accepted Answer

Yes. Every Toronto Tempo ticket on Tickets 4 Fans is sold fan-to-fan by a verified season seat holder at the listed price — no service fees, no processing fees, and no commissions are ever added.

Question 41

How is Tickets 4 Fans different from Ticketmaster or StubHub?

Accepted Answer

Major resale platforms like Ticketmaster resale and StubHub add service and order-processing fees that commonly total roughly 20-30% on top of the listed ticket price, depending on the event and price level. Tickets 4 Fans adds nothing: no buyer fee, no seller commission, no processing fee. On top of that, every Tickets 4 Fans seller is a verified Toronto season seat holder, buyers deal with sellers directly via WhatsApp, and payment goes straight to the seller by Interac e-Transfer.

Question 42

How does Tickets 4 Fans make money if it charges no fees?

Accepted Answer

Tickets 4 Fans never takes a commission from standard marketplace ticket sales. The core marketplace is supported through optional services such as Last Minute Deals — $5/month CAD plus tax — which delivers same-day ticket deal alerts for Toronto home games. Buying and selling tickets on the platform is completely free.

Question 43

How do sellers get paid?

Accepted Answer

Buyers send e-Transfers directly to the seller's email, so funds arrive immediately with no platform hold.

Question 44

Are prices in Canadian dollars?

Accepted Answer

Absolutely. All prices are shown in CAD so there are no conversion surprises.

Question 45

Do you store my payment information?

Accepted Answer

No. Interac e-Transfer happens outside our platform, and we never store your banking or credit card data.

Question 46

What is the Last Minute Deals (LMD) subscription?

Accepted Answer

Last Minute Deals is a $5/month CAD subscription that delivers same-day email alerts whenever last-minute tickets become available from verified season seat holders. Standard listings close before game day — LMD is the only way to access tickets on the day of the game.

Question 47

How do I subscribe to Last Minute Deals?

Accepted Answer

Visit the Last Minute Deals page, enter your name, email, and phone number, then complete checkout securely via Stripe. After subscribing you will be prompted to create a Tickets 4 Fans account so you can access the subscriber deals page.

Question 48

What happens right after I subscribe?

Accepted Answer

Once your Stripe payment goes through you will be redirected back to the Last Minute Deals page with a success screen. That screen walks you through three things: (1) check your email for a subscription confirmation, (2) expect game-day alerts on home game days, and (3) create your free platform account. If you subscribed as a guest, a password form will appear right there on the success page — your email is pre-filled and you just set a password. Once your email is confirmed you can log in and access the subscriber deals page directly.

Question 49

Do I need an account to use Last Minute Deals?

Accepted Answer

Yes — a platform account is required to access the subscriber deals page. If you subscribe as a guest (without being logged in), you will be prompted to create one immediately after checkout on the success screen. It only takes a few seconds: your email is pre-filled, you set a password, then confirm your email via the link we send you. If you are already logged in when you subscribe, your account is linked automatically.

Question 50

When will I receive deal alerts?

Accepted Answer

On days when a Toronto Raptors, Maple Leafs, Blue Jays, Toronto FC, or Toronto Tempo home game is scheduled, you will receive an email alert with the available last-minute ticket deals. Alerts are sent on the day of the game.

Question 51

How do I view today's deals?

Accepted Answer

Log in to your account and visit the LMD Deals page to see all available same-day listings. If you are not logged in you can verify access by entering your subscriber email address.

Question 52

Which teams are included in Last Minute Deals?

Accepted Answer

Toronto Raptors and Toronto Maple Leafs home games at Scotiabank Arena, Toronto Blue Jays home games at Rogers Centre, Toronto FC home games at BMO Field, and Toronto Tempo home games at Coca-Cola Coliseum. We may expand to more teams in the future.

Question 53

Are Last Minute Deals tickets legitimate?

Accepted Answer

Every Last Minute Deal is reviewed by Tickets 4 Fans before it goes out. Marketplace sellers are verified season seat holders, personally checked by our admin team before they can list; selected direct deal submissions from other ticket holders may also be accepted after separate verification.

Question 54

I have tickets for a game today but I'm not a season seat holder. Can I submit them to Last Minute Deals?

Accepted Answer

Yes, for any team that's in season. Fill in the quick Submit a Last Minute Deal form at tickets4fans.ca/lmd-intake — no account needed. We review every submission and get back to you on WhatsApp; selected deals are shared with LMD subscribers.

Question 55

How much does the LMD subscription cost?

Accepted Answer

The subscription is $5/month CAD plus applicable tax — less than the price of a beer at the arena. There are no contracts or hidden fees.

Question 56

Can I cancel my LMD subscription anytime?

Accepted Answer

Absolutely. You can cancel at any time through your Stripe billing portal with no cancellation fees or penalties. Your access remains active until the end of the current billing period.

Question 57

How do I manage my LMD subscription?

Accepted Answer

Log in and visit the Last Minute Deals page where you will find a link to your Stripe billing portal. From there you can update your payment method, view billing history, or cancel your subscription.

Question 58

What happens if a game is canceled or rescheduled?

Accepted Answer

For rescheduled games—whether it's a Raptors, Maple Leafs, Blue Jays, Toronto FC, or Toronto Tempo match—your tickets remain valid for the new date. If you can't make it, contact founder and owner Tan to find out how you can relist them on Tickets 4 Fans at no cost. If a game is canceled outright, refunds come from the ticket issuer and generally go to the account the tickets were bought under, which is the seller's: contact founder-run support at support@tickets4fans.ca and we will help you and the seller work that through, though we cannot compel a seller to pass a refund on. Our Buyer Protection page sets out exactly what we do and what we cannot do.

Question 59

How do I reach support?

Accepted Answer

Tap the WhatsApp icon anywhere on the site or email support@tickets4fans.ca. Our founder and season seat holder Tan responds seven days a week.

Question 60

How do I unsubscribe from your emails?

Accepted Answer

Seat alert emails have a one-click link to stop that alert. Seller update emails have an unsubscribe link at the bottom (you will still get important account and transaction emails). To leave the newsletter, email support@tickets4fans.ca. Last Minute Deals emails stop when you cancel your subscription.

Question 61

How do I delete my account?

Accepted Answer

Email privacy@tickets4fans.ca from the address on your account and we will delete it, along with your listings and seat details, within 30 days.

Question 62

Is the site mobile-friendly?

Accepted Answer

Yes. Tickets 4 Fans is designed mobile-first so browsing, messaging, and buying from your phone is quick and easy.

Question 63

How is my data protected?

Accepted Answer

We use HTTPS, sanitize inputs, and maintain privacy and security practices designed to comply with applicable Canadian requirements.

Frequently Asked Questions

Getting Started

Teams, Games & Venues

Buying Tickets

Seat Alerts & Email Updates

Selling Tickets

Payments & Pricing

Last Minute Deals (LMD)

Safety & Support